How do I cancel an individual cleaning appointment?
From your dashboard:
- Select the appointment you wish to cancel.
- Once the appointment is open, click 'Manage appointment'.
- Select 'Cancel this appointment'.
- If you're sure that you wish to cancel your appointment rather than rescheduling, click 'Skip appointment'.
You can cancel without any charge up to 6 hours before the appointment start time. Learn more about our cancellation policy here.
Select an appointment from the following list to get started: Login to your account to manage appointments.
Still need help?
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