How can we help?

Existing user? Sign in first for better assistance. Not a customer?


Do I need to be home?

No, you don't have to be home. But you can rest assured that Cleaning Professionals on AT Maid have passed a criminal background check and have been thoroughly reviewed by past clients.

The 3 most common ways our clients let their Cleaning Professional in are:

  1. Leaving a hidden key
  2. Leaving the door unlocked
  3. Being home to let the cleaner in

You can leave notes on your appointment page as well for what you want your Cleaning Professional to focus on. You can also leave entry and parking instructions, all right on your dashboard. 

Still need help? Contact Support